FAQ
Have Any Questions?
FAQ's
Who Should Enroll to a ProCharm Service ?
Anyone who needs quick help, advice, mentorship, suggestion, guidance to get over the situation.
How Do I Access ProCharm Service?
Download our ProCharm App and register your profile. You can search thousands of services.
How Quickly Get Connected to a Pro?
Find your ProCharm, and check Pro’s availability. You can connect to him as long his time slot is open.
Can I Connect To More Than One Pro at a Time?
No, you select best suitable ProCharm for your need, and pick a Pro.
My Payment Did Not Go Through. What Do I Do?
Please contact help desk via Contact page.
How Does Realtime Communication Work With Pro?
On schedule (or immediate) time, dashboard will indicate that your session is ready to start with Pro. Both of you will in a secured channel and you can exchange information via text or video chat.